2. Services Offered; Our website provides online human based translation services from one language to another. Our team of translators are professionals and will translate your content with care, accuracy, completeness and quality of the translations.
3. Use of Website; You may use our services for personal or commercial use, provided that you do not use our services for any illegal or unauthorized purpose. You may not copy or distribute any content from our website without our permission.
4. Intellectual Property; Our website and all of its contents, including but not limited to, text, graphics, images, logos, and software, are the property of our website and are protected by copyright and other intellectual property laws. You may not reproduce, modify, or distribute any content from our website without our permission.
5. Confidentiality; We respect the privacy of our users and keep all information provided to us confidential. We do not share any information with third parties without your permission.
6. Payment; Payment for our services is required prior to the start of the translation process. We accept payment through various payment methods, including credit cards, PayPal, and bank transfer.
7. Liability; We are not liable for any damages, including but not limited to, direct, indirect, incidental, or consequential damages, arising from the use of our services or the inability to use our services.
8. Changes to Terms and Conditions; We reserve the right to modify or update these terms and conditions at any time without notice. Your continued use of our website after any such changes constitutes your acceptance of the new terms and conditions.
Payments and our return policy
Here are additional terms and conditions regarding payments and our return policy:
1. Payments; a All payments for translation services must be made in advance through one of our accepted payment methods. b. Prices for translation services are subject to change without notice. c. All payments made to us are non-refundable unless we fail to deliver the translation services you have paid for within the agreed-upon timeframe or if the translation is found to be inaccurate or incomplete.
2. Return Policy a. If you are not satisfied with the translation we provided, you may request revisions within seven days of receiving the completed translation. b. If you still are not satisfied with the translation after the revisions have been made, we will offer a partial refund, taking into consideration the work already done by our translators.
3. Cancellation Policy a. If you wish to cancel your translation order, you may do so before the translation process has begun. Once the translation process has begun, your order cannot be canceled. b. If we are unable to complete your translation order due to unforeseen circumstances, we will notify you as soon as possible and offer a full refund.